Saturday, January 12, 2008

My Xbox 360 Broke...

My freaking Xbox broke earlier this week. So what happened you say? I turned on my console and wait for it to turn on but nothing happens. Instead I get a blinking red light on the "ring of lights" and I get an error message on my TV. It gave me a system error message in various languages and an error code (E74) and told me to contact Xbox support. At this point I thought one of the cables might not be connected so I check everything and reconnect everything properly. I turn it on again but the same thing happens and I'm worried at this point that something really serious has happened to my console. I keep trying but nothing happens so I decide to call Xbox support thinking that I should be able to send it in back for repairs under the new 3 year warranty plan. Unfortunately, for me I found out that I have to pay for repairs because the new warranty plan does not cover anything else but the 3 red lights problem. Angered by this I decided to hold off on spending $99 for repairs and wait a few days. I thought about this and how Microsoft is screwing it's customers left and right for horrible service. If there is any hardware problem with the console the warranty should cover it. There should be no exceptions. If you broke your console by dropping it or damaged something on it then it's understandable for them to charge for repairs. It's like buying a new car and then finding out you have a problem with it. You take it to the dealer and since your car is under warranty the dealer should fix the problem. But in Microsoft's case the new warranty plan does not cover anything else but the 3 red lights problem. So beware! If your console is out of warranty buy a new warranty service otherwise you're screwed. Now, I'm starting to develop a real disdain for Microsoft and their b.s. We shouldn't have to put up with this crap as consumers. I know of no other company that releases one problematic product after another, whether it be software or hardware, and force feed it to the public. And here's the kicker: We take it right up our you know what! I was very close to selling my console and buying a PS3 but I don't have the required funds so I have to repair my console and I'll probably have to send it in for repairs again in another four to five months. Sad...

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